Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the Spirulina Garden website (spirulinagarden.com) and the purchase of our products and services. By accessing our website, placing orders, or engaging in business with us, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

Company Information

Products and Services

Product Range

Spirulina Garden specializes in the supply of high-quality spirulina products including:

• Premium Spirulina Powder in bulk quantities (1kg to 1000kg)
• Spirulina Tablets (60 pieces per bottle)
• Spirulina Capsules (60 pieces per bottle)
• Custom packaging and private labeling services
• B2B wholesale supply solutions

Product Quality

All our spirulina products are:

• Lab-tested for purity and safety
• Manufactured following international quality standards
• Free from harmful chemicals and contaminants
• Packaged in food-grade materials
• Certified for export quality

Product Information Accuracy

We strive to provide accurate product information, including descriptions, specifications, pricing, and availability. However, we do not warrant that product information is complete, reliable, current, or error-free. In case of any discrepancy, please contact us for clarification before placing orders.

Pricing and Orders

Pricing Structure

Order Process

• All orders must be confirmed in writing via email or official documentation
• Minimum order quantities may apply for certain products
• Custom quotes will be provided based on specific requirements
• Order confirmation will be sent within 24 hours of inquiry
• Delivery timelines will be communicated upon order confirmation

Price Changes

Prices are subject to change without prior notice due to market conditions, raw material costs, or other factors. However, confirmed orders will be honored at the agreed price unless otherwise specified.

Payment Terms

Payment Methods

• Bank transfer (NEFT/RTGS/IMPS)
• Cheque payments (for local customers)
• Digital payment methods (UPI, PayTM, etc.)
• Cash on delivery (for specific locations and conditions)

Payment Schedule

• New customers: 100% advance payment
• Regular customers: Payment terms as per mutual agreement
• Bulk orders: 50% advance, 50% before dispatch (negotiable)
• Credit terms: Available for established business relationships

Late Payments

Late payment charges may apply for overdue amounts. We reserve the right to suspend deliveries and services for accounts with outstanding payments beyond agreed terms.

Shipping and Delivery

Delivery Areas

We provide delivery services across India through our network of logistics partners. International shipping is available on request for bulk orders.

Delivery Timeline

• Local delivery (NCR): 1-2 business days
• Metro cities: 2-4 business days
• Other cities: 4-7 business days
• Remote areas: 7-10 business days
• Custom orders: Timeline as per agreement

Shipping Costs

Shipping costs are generally borne by the customer unless otherwise agreed. Free shipping may be available for orders above certain value thresholds.

Risk and Title Transfer

Risk of loss and title to products pass to the buyer upon delivery to the shipping carrier. We are not responsible for delays, damages, or losses during transit unless caused by our negligence.

Returns and Refunds

Return Policy

Due to the nature of our food products, returns are generally not accepted unless:

• Products are damaged during shipping
• Wrong products were delivered
• Products have manufacturing defects
• Products do not meet specified quality standards

Return Procedure

• Contact us within 48 hours of delivery for return requests
• Provide order details, photos of damaged/defective products
• Obtain return authorization before sending products back
• Return products in original packaging with all labels intact

Refund Process

Approved refunds will be processed within 7-10 business days of receiving returned products. Refund method will be the same as the original payment method unless otherwise agreed.

Quality Assurance and Warranties

Product Warranties

We warrant that our products:

• Meet the specifications and quality standards as described
• Are free from defects in materials and manufacturing
• Comply with applicable food safety regulations
• Have not exceeded their shelf life at the time of delivery

Limitation of Warranties

Our warranties are limited to the replacement of defective products or refund of purchase price. We disclaim all other warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by law, Spirulina Garden shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or business opportunities
• Damages arising from product use or consumption
• Delays in delivery due to circumstances beyond our control
• Damages exceeding the purchase price of the products

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government regulations, strikes, or supply chain disruptions.